Leading Change with Confidence

How school business professionals can manage change with clarity, empathy and strategic focus

Seminar Brief

Change is a constant in school life – whether it’s a shift in staffing, a restructure, a new process or stepping into an interim role. For School Business Professionals, leading change isn’t just about planning and processes – it’s about people. When managed well, change can drive efficiencies, boost wellbeing and improve outcomes for staff and pupils alike. But without care and clarity, it can create anxiety and resistance.
In this session, Sharon Marsh draws on her experience supporting schools through transition to explore what effective change leadership looks like in practice. From strategic planning to everyday communication, you’ll learn how to lead others through change with empathy, structure and calm – even in the most uncertain situations.

IN THIS SEMINAR, WE WILL EXPLORE

• Why change triggers anxiety and how to reduce resistance

• Practical communication techniques to keep people informed and reassured

• Tools to help you lead confidently 

• How to support teams through change without increasing friction

• Simple strategies to make change more inclusive, transparent and manageable

• Why change creates uncertainty – and how to respond calmly and constructively

• Communication strategies that promote inclusion, ownership and positivity

• Practical tools for supporting change in schools and bringing people with you
  

TAKE-HOME POINTS

• Clear, actionable tools to lead change with confidence and clarity

• A better understanding of how people respond to change – and how to help them adapt

• A people-first framework for managing change with empathy and authority

• Tools to build trust and engagement during periods of transition

• Communication techniques that keep school teams informed, included and reassured
  

THIS SESSION IS FOR

School business leaders, operations professionals and anyone involved in supporting or leading change in schools