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Smarter Operations: Strategic Moves That Free Up Time, Budget and Brainspace

Quick fix actions for smarter ways of working

When systems do not talk to each other, tasks get duplicated and planning happens in silos, it lands on school business teams first.  This 30 minute quick fix session is about practical moves you can make straight away to reduce operational drag, tighten workflows, and create space for the strategic work only you can do.  We will use Edward de Bono’s Six Thinking Hats as a simple framework to pressure-test decisions, improve delegation, and make better use of the skills already in your team.


In this session we explore


• A fast way to spot duplicated effort, hand-off gaps, and bottlenecks across HR, finance, admin and operations
• Why the school business role is the glue, and how to use that position to simplify how work flows across the school
• Delegation that works in real life, using clear ownership, standards, and check-ins without micromanaging
• Planning techniques to shift from reactive firefighting to proactive leadership, even when capacity is tight
• A quick decision tool to reduce debate, speed up choices, and stop low-value tasks stealing your week


Take home points


• Practical ways to reduce duplication and chase-ups
• Simple delegation rules that prevent work bouncing back
• A structure for sharper decision-making
• Immediate actions to free up time, budget and brain-space



This session is for


School business leaders who want to improve efficiency, reduce pressure and embed sustainable operational change, whether you are in a maintained school, SAT or MAT

Emma Gray
About the speaker


Emma Gray is a consultant school business leader specialising in strategic finance, risk and operational excellence in education. With experience across primary, secondary and SEND settings, she supports schools and trusts to strengthen financial planning and sustainability, and governance. Emma delivers SRMA deployments, SBP mentoring, leads ICFP-focused training and improvement work, and champions smarter, resilient school operations which put pupils first.

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